Customer Care Agent – Dutch & English
INTERESTED IN THIS JOB? – CLICK HERE
+359 879 807 448
kalina@bluelynx.com
Description
Our client is a global leader in secure and intelligent access systems, trusted across multiple sectors.
Currently, they are looking for a motivated Customer Care Agent to join their team in Sofia. In this role, you will lead and support continuous improvement projects across multiple production lines or plants.
Job Profile for Customer Care Agent
Responsibilities will include, but not be limited to:
- Act as a professional company representative at all times, delivering an outstanding customer experience
- Handle customer enquiries about company products and services, providing accurate and timely information
- Support customers in selecting products, preparing and distributing quotations, and placing or following up on orders
- Address and resolve complaints, claims, and disputes efficiently to ensure customer satisfaction
- Assist customers with warranty and contract entitlement queries, ensuring they understand their rights and benefits
- Maintain detailed and accurate records of customer interactions, enquiries, complaints, and resolutions
Candidate Profile for Customer Care Agent
- Must be fluent in Dutch and English, both written and spoken
- Previous experience in Customer Support, Sales, or a similar customer-facing role
- Experience in administration, sales support, customer service, or a related field
- Strong verbal and written communication skills
- Good business awareness and sales skills
- A customer-first mindset with a strong focus on delivering excellent services
What Our Client Offers
- Attractive remuneration package
- Opportunity for flexibility with a hybrid working model
- 25 days paid annual leave
- Additional health insurance
- Employee Assistance Program (Mental Health, Legal & Financial Counselling)
- 100 Euro food vouchers
- Public transportation card
- Optional parking space
- Multisport card
- Language training opportunity
Blue Lynx Careers EOOD is a registered provider of recruitment services with Licence No. 3173/06.07.2021, valid without expiry date
Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com
Please note
As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted.
Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion.
To ensure you are considered for job opportunities, we encourage you to register an account by selecting Register Online
For any queries, please email us at: cv@bluelynx.com
To learn more about Blue Lynx and view all current vacancies, please visit our website: www.bluelynxcareers.bg
Смятате че тази позиция е идеална за Вас? Направете първата стъпка, като кликнете върху „Кандидатствайте“ или ни изпратете автобиографията си на cv@bluelynx.com
Моля имайте предвид:
Като част от процеса по подбор на персонал в Blue Lynx, може да поискаме да предоставите препоръки или копия от Вашите дипломи. Възможно е и да проведем проверка, за да се подсигурим, че предоставените от Вас данни съответстват на истината.
Поради големия брой кандидатури, не можем да изпратим индивидуален отговор на всеки кандидат. Ако не сте получили обаждане или имейл от представител на Blue Lynx в рамките на пет работни дни, Вашата кандидатура не е била одобрена.
За да сте сигурни, че кандидатурата Ви ще бъде разгледана, Ви препоръчваме да си създадете профил, като изберете Регистрирация
Ако имате въпроси, моля, пишете ни на: cv@bluelynx.com
За да научите повече за Blue Lynx и да видите всички текущи свободни позиции, посетете нашия уебсайт: www.bluelynxcareers.bg
