Customer Service Specialist – Bulgarian & English
INTERESTED IN THIS JOB? – CLICK HERE
+359 879 807 448
simona@bluelynx.com
Description
Our client is a leading manufacturing company that specialises in roof windows, blinds and skylights. Currently expanding, they are now looking for a Customer Service Specialist to join their team in Sofia.
Job Profile for Customer Service Specialist
Responsibilities will include but not be limited to:
- Deliver outstanding customer support across multiple channels (showroom, phone, email, chat, and tickets)
- Process orders and prepare commercial offers using SAP
- Address customer inquiries regarding products, availability, and logistics
- Work closely with the aftersales team to resolve complaints efficiently
- Contribute to process improvements and operational enhancements
- Manage administrative tasks related to customer service operations
Candidate Profile for Customer Service Specialist
- Must be fluent in Bulgarian & English, both written and spoken
- 2+ years of experience in a customer service role
- Experience with SAP is an advantage
- Strong verbal and written communication abilities, with a customer-focused approach
- Ability to handle multiple tasks efficiently
- Well-organised, proactive, and capable of working independently
What Our Client Offers
- Sport card
- Birthday bonus
- Christmas allowance
- Home office internet fee
- Childbirth allowance
- Service anniversary award (10th anniversary)
- Private medical care
- Life and accident insurance
- VELUX branded GAS products as a gift
- Every Monday a team lunch is paid by the company
- Various events like team-buildings, dinners etc.
Blue Lynx Careers EOOD is a registered provider of Recruitment Services with License No: 3173/06.07.2021
Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com
Please note:
Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.
Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online
You can email queries and question to cv@bluelynx.com.
For a broader picture of Blue Lynx and all published vacancies please visit www.bluelynx.com.
Kind regards, The Blue Lynx Team
