Sales Coach – English

Description

Our client is a global organisation providing professional services with expertise in digital, cloud, and security solutions. Drawing upon extensive experience and specialised skills spanning over 40 sectors, the company provides Strategy and Consulting, Technology, and Operations services, supported by the world’s largest network of Advanced Technology and Intelligent Operations centres. 

Currently, they are looking for a Sales Coach to join their team in Sofia, Bulgaria.

Job Profile for Sales Coach
Responsibilities will include but not be limited to:

• Design and deliver training and development programs that equip Sales Managers with the knowledge, skills and abilities necessary to excel as sales coaches for their teams. This includes initial onboarding, continuous learning during the first year, and mentorship focused on practical, hands-on coaching strategies and techniques
• Develop and implement specific coaching tools, frameworks, and methodologies to help managers assess and improve team performance
• Evaluate the effectiveness of the training through key performance indicators (KPIs) such as coaching impact, KSA proficiency augmentation, team performance metrics, and individual agent development and growth
• Continuously assess the effectiveness of Sales Managers through data analysis, leveraging scorecard assessments, agent feedback, roleplay results, and key sales metrics (e.g., quota attainment, bonus achievement, percentage of their team’s KSA proficiency augmentation achieved monthly)
• Identify areas for improvement using predictive analytics to identify potential issues early and initiate corrective actions before they impact client deliverables or team performance
• Execute proactively a continuous feedback loop by working directly with Sales Managers to adapt coaching strategies, setting clear improvement plans, and measuring progress monthly aligned to annual development plans
• Oversee the creation, adaptation, and ongoing evolution of regional sales coaching playbooks aligned with both global best practices and regional nuances (e.g., market-specific challenges, cultural differences)
• Regularly update materials based on new insights, feedback from Sales Managers, and emerging sales trends. Ensure playbooks reflect the latest sales methodologies, tools, and strategies developed both globally and locally
• Facilitate knowledge-sharing across regions to ensure that successful strategies are captured, tested, and implemented in other regions as appropriate
• Play a crucial part in driving Sales Managers’ adoption and integration of DIS standard operating procedures (SOPs) across the region
• Assist Sales Managers in implementing program management solutions, understanding and applying the DIS bonus and goal-setting frameworks, and adhering to standard management, development and workforce management processes
• Lead change management initiatives to ensure that sales managers seamlessly adopt new tools including AI), systems, and procedures while minimising disruption to ongoing operations, driving consistent standards in a dynamic environment

Candidate Profile for Sales Coach

• Must be fluent in English, both written and spoken
• Bachelor’s degree in Sales, Marketing, Business, Management, Psychology, Sociology, Political science, and/or Communications
• 10+ years of B2B sales experience, with a demonstrable track record of high performance across diverse industries
• 5+ years of experience managing and coaching sales teams, with a demonstrated ability to develop consistently high-performing teams
• 4+ years of experience working in any of the following sectors: technology (cloud, software, security), e-commerce, digital advertising, telecom, utilities, and/or government
• Certifications in sales coaching, leadership, or related fields (e.g., II-ASP, NASP, CMC, ACST, Sadler, or similar coaching credentials)
• Experience using data-driven methodologies to improve team performance and drive business outcomes

What Our Client Offers

• Additional paid time off
• Bonuses for special occasions
• Flexible benefits
• Luxury health and dental insurance
• Life insurance
• Food vouchers
• Fuel card/Public transport card
• Multisport cards
• Employee Assistance Program
• Career Counselling

Blue Lynx Careers EOOD is a registered provider of Recruitment Services with License No: 3173/06.07.2021

Please note:

Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.
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