Key Account Operator – English


Customer Service/Helpdesk

Bulgaria: Plovdiv
Depends on experience
English (Fluent)
Hiring type:
Company hire
Start date:
Job ref.:
Petya Nesheva
+359 879 807 448


Our client is a leader in the software development market for online gambling. They distribute their products to key players in the gambling industry, including sports betting and casinos. 

They are currently expanding their team in Plovdiv and are now looking for a Key Account Operator.

In this role you will dig into the complex but rewarding world of Sports betting and Online gaming, managing customer accounts, odds services, CRM and reporting – all on a large scale.

Job Profile for Key Account Operator
Responsibilities will include but not be limited to:

  • Answer customer questions and requests via email and live chat
  • Respond promptly to customer inquiries
  • Handle and resolve customer inquiries
  • Manage customer accounts and balances
  • Record transactions
  • Prepare reports for customers
  • Keep record of actions taken 

Candidate Profile for Key Account Operator

  • Must be fluent in English, both written and spoken
  • University degree in Economics, Accounting, Finance
  • Previous experience in a relevant role
  • Excellent knowledge of MS Office Pack
  • Strong communication and presentation skills
  • Great customer-oriented approach
  • Good analytical and problem-solving skills
  • Ability to meet deadlines and multitask
  • Attention to detail
  • Willingness to work in shifts (including evening shifts) and weekends

What Our Client Offers

  • Friendly environment 
  • Interesting and challenging projects
  • Opportunity for additional trainings and certifications
  • Workflow that helps you learn new things all the time
  • Excellent working environment
  • Food vouchers, birthday vouchers and multisport card
  • Health insurance
  • Happy hour with free snacks and beverages
  • Opportunity to put your ideas and approach into action
  • Great location in a brand-new building

Blue Lynx Careers EOOD is a registered provider of Recruitment Services with License No: 3173/06.07.2021

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at


Reference and diploma checks are a standard part of the Blue Lynx recruitment procedure. Candidates are requested to provide these details in their application.
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