{"id":37702,"date":"2026-09-25T23:30:04","date_gmt":"2026-09-25T23:30:04","guid":{"rendered":"https:\/\/bluelynxcareers.bg\/delivery-planning-scheduling-specialist-french-english\/"},"modified":"2026-09-25T23:30:05","modified_gmt":"2026-09-25T23:30:05","slug":"service-planning-specialist-french-english","status":"publish","type":"post","link":"https:\/\/bluelynxcareers.bg\/en\/service-planning-specialist-french-english\/","title":{"rendered":"Service Planning Specialist &#8211; French &#038; English"},"content":{"rendered":"<p><a class=\"apply-bttn\" href=\"https:\/\/extranet.bluelynx.com\/your-joblisting\/?a=add&#038;RequestID=11355\" target=\"_blank\" rel=\"noopener\">INTERESTED IN THIS JOB? &#8211; CLICK HERE<\/a><\/p>\n<div class=\"divTable\">\n<div class=\"divRow\">\n<div class=\"divCell\">Category:<\/div>\n<div class=\"divCellright\">Logistics<\/br>Technical Assistant<\/br>Operations<\/br><\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Region:<\/div>\n<div class=\"divCellright\">Bulgaria: Sofia<\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Salary:<\/div>\n<div class=\"divCellright\">Depends on experience<\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Language(s):<\/div>\n<div class=\"divCellright\">English (Fluent)<\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Hiring type:<\/div>\n<div class=\"divCellright\">Company hire<\/div>\n<\/div>\n<\/div>\n<div class=\"divTable2\">\n<div class=\"divRow\">\n<div class=\"divCell\">Duration:<\/div>\n<div class=\"divCellright\">Permanent<\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Start date:<\/div>\n<div class=\"divCellright\">ASAP<\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Job ref.:<\/div>\n<div class=\"divCellright\">26-0542<\/div>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Contact:<\/div>\n<div class=\"divCellright\">Tanya Shishkova<br \/>\n+359 879 807 448<br \/>\ntanya@bluelynx.com<\/div>\n<\/div>\n<\/div>\n<div class=\"sh-apply-shortcode bootstrapiso\">\r\n    <div class=\"alert alert-danger\"><\/div>\r\n    <button type=\"button\" class=\"btn btn-primary btn-apply\">APPLY<\/button>\r\n    <button type=\"button\" class=\"btn btn-primary btn-remove\">REMOVE<\/button>\r\n<\/div>\n<div style=\"display: block; width: 100%; float: left; margin-top: 40px;\">\n<h3>Description<\/h3>\n<p style=\"margin-left:0cm;text-align:justify;\">Our client is a global leader in secure and intelligent access solutions, trusted by organisations across a wide range of industries. With a strong focus on innovation and technology, they develop solutions that combine security, convenience and intelligent access management.<\/p>\n<p style=\"margin-left:0cm;text-align:justify;\">We are looking for an experienced\u00a0<strong>Service Planning Specialist<\/strong> to join their team in Sofia.\u00a0<\/p>\n<p style=\"margin-left:0cm;text-align:justify;\">In this role, you will support the French service organisation by planning and scheduling technician activities, coordinating service interventions and customer appointments, balancing field capacity, and taking over selected planning activities from RIM Team Leads, allowing them to focus on field team supervision and customer satisfaction at job sites.<\/p>\n<p style=\"margin-left:0cm;\"><strong>Job Profile for\u00a0Service Planning Specialist<\/strong><br \/><u>Responsibilities will include, but not be limited to:<\/u><\/p>\n<ul>\n<li>Plan and schedule technician visits, service interventions, maintenance, repairs and customer appointments based on priorities, technician availability, skills, location and customer commitments<\/li>\n<li>Balance workloads across technicians and territories, considering urgency, travel time, parts availability, contractual requirements and operational constraints<\/li>\n<li>Coordinate customer appointments, schedule changes and communication with customers, technicians and internal service teams<\/li>\n<li>Monitor open service orders, pending interventions, cancellations and rescheduling needs, ensuring timely follow-up and escalation when required<\/li>\n<li>Maintain accurate planning and work order data across ERP, FSM, CRM and scheduling systems<\/li>\n<li>Work closely with Team Leads, field technicians, Service Operations, Service Support, Order Management, Supply Chain and France Service Management to resolve planning issues<\/li>\n<li>Support the transition of planning activities to the Sofia centre, including process documentation, knowledge transfer and stabilisation.<\/li>\n<li>Prepare planning updates and operational reports covering schedules, backlog, urgent requests, rescheduling and key risks<\/li>\n<\/ul>\n<p style=\"margin-left:0cm;\"><strong>Candidate Profile for\u00a0Service Planning Specialist<\/strong><\/p>\n<ul>\n<li>Must be fluent in French and English, both written and spoken<\/li>\n<li>Bachelor\u2019s degree, vocational qualification, or equivalent experience in business administration, logistics, service operations, supply chain, or a related field<\/li>\n<li>2\u20134 years of experience in service planning, scheduling, dispatching, field service coordination, or service operations<\/li>\n<li>Experience with technician teams, customer appointments, workload coordination, and ERP, FSM, CRM, or scheduling tools<\/li>\n<li>Strong proficiency in office software and operational planning tools<\/li>\n<\/ul>\n<p style=\"margin-left:0cm;\"><strong>What Our Client Offers<\/strong><\/p>\n<ul>\n<li>Attractive remuneration package<\/li>\n<li>Flexible hybrid working model<\/li>\n<li>25 days of paid annual leave<\/li>\n<li>Free lunch at the workplace<\/li>\n<li>Additional health insurance<\/li>\n<li>Employee Assistance Programme, including mental health, legal and financial counselling<\/li>\n<li>\u20ac102.26 in monthly food vouchers<\/li>\n<li>Public transport card<\/li>\n<li>Optional parking space<\/li>\n<li>Multisport card<\/li>\n<li>Language training opportunities<\/li>\n<li>Employee referral programme<\/li>\n<li>Brand-new modern office in a Class A business building<\/li>\n<li>Fresh fruit available in the office<\/li>\n<li>Training and mentorship programmes<\/li>\n<li>Access to more than 15,000 LinkedIn Learning courses to support your professional development<\/li>\n<\/ul>\n<p>Blue Lynx Careers EOOD is a registered provider of recruitment services with Licence No. 3173\/06.07.2021, valid without expiry date.<\/p>\n<div class=\"en-terms\">\n<p>Already imagine yourself in this position? To make the first step, click Apply or email us your CV at <a href=\"mailto:cv@bluelynx.com\">cv@bluelynx.com<\/a><\/p>\n<h4>Please note<\/h4>\n<p>As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted.<\/p>\n<p>Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion.<\/p>\n<p>To ensure you are considered for job opportunities, we encourage you to register an account by selecting <a href=\"https:\/\/bluelynxcareers.bg\/en\/register\/\">Register Online<\/a><\/p>\n<p>For any queries, please email us at: <a href=\"mailto:cv@bluelynx.com\">cv@bluelynx.com<\/a><\/p>\n<p>To learn more about Blue Lynx and view all current vacancies, please visit our website: <a href=\"https:\/\/bluelynxcareers.bg\">www.bluelynxcareers.bg<\/a><\/p>\n<\/div>\n<div class=\"bg-terms\">\n<p>\u0421\u043c\u044f\u0442\u0430\u0442\u0435 \u0447\u0435 \u0442\u0430\u0437\u0438 \u043f\u043e\u0437\u0438\u0446\u0438\u044f \u0435 \u0438\u0434\u0435\u0430\u043b\u043d\u0430 \u0437\u0430 \u0412\u0430\u0441? \u041d\u0430\u043f\u0440\u0430\u0432\u0435\u0442\u0435 \u043f\u044a\u0440\u0432\u0430\u0442\u0430 \u0441\u0442\u044a\u043f\u043a\u0430, \u043a\u0430\u0442\u043e \u043a\u043b\u0438\u043a\u043d\u0435\u0442\u0435 \u0432\u044a\u0440\u0445\u0443 \u201e\u041a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0441\u0442\u0432\u0430\u0439\u0442\u0435\u201c \u0438\u043b\u0438 \u043d\u0438 \u0438\u0437\u043f\u0440\u0430\u0442\u0435\u0442\u0435 \u0430\u0432\u0442\u043e\u0431\u0438\u043e\u0433\u0440\u0430\u0444\u0438\u044f\u0442\u0430 \u0441\u0438 \u043d\u0430 <a href=\"mailto:cv@bluelynx.com\">cv@bluelynx.com<\/a><\/p>\n<h4>\u041c\u043e\u043b\u044f \u0438\u043c\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0432\u0438\u0434:<\/h4>\n<p>\u041a\u0430\u0442\u043e \u0447\u0430\u0441\u0442 \u043e\u0442 \u043f\u0440\u043e\u0446\u0435\u0441\u0430 \u043f\u043e \u043f\u043e\u0434\u0431\u043e\u0440 \u043d\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b \u0432 Blue Lynx, \u043c\u043e\u0436\u0435 \u0434\u0430 \u043f\u043e\u0438\u0441\u043a\u0430\u043c\u0435 \u0434\u0430 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u0438\u0442\u0435 \u043f\u0440\u0435\u043f\u043e\u0440\u044a\u043a\u0438 \u0438\u043b\u0438 \u043a\u043e\u043f\u0438\u044f \u043e\u0442 \u0412\u0430\u0448\u0438\u0442\u0435 \u0434\u0438\u043f\u043b\u043e\u043c\u0438. \u0412\u044a\u0437\u043c\u043e\u0436\u043d\u043e \u0435 \u0438 \u0434\u0430 \u043f\u0440\u043e\u0432\u0435\u0434\u0435\u043c \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0430, \u0437\u0430 \u0434\u0430 \u0441\u0435 \u043f\u043e\u0434\u0441\u0438\u0433\u0443\u0440\u0438\u043c, \u0447\u0435 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u0435\u043d\u0438\u0442\u0435 \u043e\u0442 \u0412\u0430\u0441 \u0434\u0430\u043d\u043d\u0438 \u0441\u044a\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0430\u0442 \u043d\u0430 \u0438\u0441\u0442\u0438\u043d\u0430\u0442\u0430.<\/p>\n<p>\u041f\u043e\u0440\u0430\u0434\u0438 \u0433\u043e\u043b\u0435\u043c\u0438\u044f \u0431\u0440\u043e\u0439 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0438, \u043d\u0435 \u043c\u043e\u0436\u0435\u043c \u0434\u0430 \u0438\u0437\u043f\u0440\u0430\u0442\u0438\u043c \u0438\u043d\u0434\u0438\u0432\u0438\u0434\u0443\u0430\u043b\u0435\u043d \u043e\u0442\u0433\u043e\u0432\u043e\u0440 \u043d\u0430 \u0432\u0441\u0435\u043a\u0438 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442. \u0410\u043a\u043e \u043d\u0435 \u0441\u0442\u0435 \u043f\u043e\u043b\u0443\u0447\u0438\u043b\u0438 \u043e\u0431\u0430\u0436\u0434\u0430\u043d\u0435 \u0438\u043b\u0438 \u0438\u043c\u0435\u0439\u043b \u043e\u0442 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u0442\u0435\u043b \u043d\u0430 Blue Lynx \u0432 \u0440\u0430\u043c\u043a\u0438\u0442\u0435 \u043d\u0430 \u043f\u0435\u0442 \u0440\u0430\u0431\u043e\u0442\u043d\u0438 \u0434\u043d\u0438, \u0412\u0430\u0448\u0430\u0442\u0430 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0430 \u043d\u0435 \u0435 \u0431\u0438\u043b\u0430 \u043e\u0434\u043e\u0431\u0440\u0435\u043d\u0430.<\/p>\n<p>\u0417\u0430 \u0434\u0430 \u0441\u0442\u0435 \u0441\u0438\u0433\u0443\u0440\u043d\u0438, \u0447\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0430\u0442\u0430 \u0412\u0438 \u0449\u0435 \u0431\u044a\u0434\u0435 \u0440\u0430\u0437\u0433\u043b\u0435\u0434\u0430\u043d\u0430, \u0412\u0438 \u043f\u0440\u0435\u043f\u043e\u0440\u044a\u0447\u0432\u0430\u043c\u0435 \u0434\u0430 \u0441\u0438 \u0441\u044a\u0437\u0434\u0430\u0434\u0435\u0442\u0435 \u043f\u0440\u043e\u0444\u0438\u043b, \u043a\u0430\u0442\u043e \u0438\u0437\u0431\u0435\u0440\u0435\u0442\u0435 <a href=\"https:\/\/bluelynxcareers.bg\/en\/register\/\">\u0420\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u0430\u0446\u0438\u044f<\/a><\/p>\n<p>\u0410\u043a\u043e \u0438\u043c\u0430\u0442\u0435 \u0432\u044a\u043f\u0440\u043e\u0441\u0438, \u043c\u043e\u043b\u044f, \u043f\u0438\u0448\u0435\u0442\u0435 \u043d\u0438 \u043d\u0430: <a href=\"mailto:cv@bluelynx.com\">cv@bluelynx.com<\/a><\/p>\n<p>\u0417\u0430 \u0434\u0430 \u043d\u0430\u0443\u0447\u0438\u0442\u0435 \u043f\u043e\u0432\u0435\u0447\u0435 \u0437\u0430 Blue Lynx \u0438 \u0434\u0430 \u0432\u0438\u0434\u0438\u0442\u0435 \u0432\u0441\u0438\u0447\u043a\u0438 \u0442\u0435\u043a\u0443\u0449\u0438 \u0441\u0432\u043e\u0431\u043e\u0434\u043d\u0438 \u043f\u043e\u0437\u0438\u0446\u0438\u0438, \u043f\u043e\u0441\u0435\u0442\u0435\u0442\u0435 \u043d\u0430\u0448\u0438\u044f \u0443\u0435\u0431\u0441\u0430\u0439\u0442: <a href=\"https:\/\/bluelynxcareers.bg\">www.bluelynxcareers.bg<\/a><\/p>\n<\/div>\n<p><!--<a class=\"apply-bttn\" href=\"https:\/\/extranet.bluelynx.com\/your-joblisting\/?a=add&amp;RequestID=11355\" target=\"_blank\" rel=\"noopener\">INTERESTED IN THIS JOB? - CLICK HERE<\/a>--><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"divTable\">\n<div class=\"divRow\">\n<div class=\"divCell\">Hiring type:<\/div>\n<div class=\"divCellright\">Company hire<\/div>\n<\/p>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Languages:<\/div>\n<div class=\"divCellright\">English (Fluent)<\/div>\n<\/p>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Location:<\/div>\n<div class=\"divCellright\">Bulgaria: Sofia<\/div>\n<\/p>\n<\/div>\n<div class=\"divRow\">\n<div class=\"divCell\">Salary:<\/div>\n<div class=\"divCellright\">Depends on experience<\/div>\n<\/p>\n<\/div>\n<\/div>\n<div class=\"divTable2\">\n<div class=\"divRow\">\n<div class=\"divCell\">Duration:<\/div>\n<div class=\"divCellright\">Permanent<\/div>\n<\/p>\n<\/div>\n<\/div>\n<div id=\"fl-button-group-button-9zjv7qodh2xy-0\" class=\"fl-button-group-button fl-button-group-button-9zjv7qodh2xy-0\">\n<div class=\"fl-button-wrap fl-button-width-full fl-button-center\"> \t\t\t<a href=\"https:\/\/bluelynxcareers.bg\/?bl2publicID=Bl_26-0542\" target=\"_self\" class=\"fl-button\" role=\"button\"> \t\t\t\t\t\t\t<span class=\"fl-button-text\">Read more<\/span> \t\t\t\t\t<\/a> 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